Refund policy
Return & Refund Policy
At Elviro, we stand behind the quality of our products. If you're not completely satisfied with your purchase, we're here to help.
Eligibility We offer a 30-day money-back guarantee from the date of delivery. To be eligible for a return, your item must be unused or only partially used, and purchased directly from elviro.com.
How to Request a Refund Simply email us at support@tryelviro.com with your order number and reason for the return. Our team will respond within 1–2 business days with next steps.
Refund Process Once your return is approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Refundable Items
- Orders outside the 30-day window
- Items purchased through third-party retailers